Privacy Policy

1. Introduction

CallProx ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you visit our website or use our telemarketing services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and job title
• Company name and address
• Email address and phone number
• Billing and payment information
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information including your IP address, browser type, device information, pages visited, and timestamps. This helps us improve our website and services.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our telemarketing services
• To process payments and send invoices
• To communicate with you about your account and services
• To improve our website, products, and services
• To comply with legal obligations
• To detect and prevent fraud or unauthorized access

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure servers and data centers with access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Incident response procedures

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise these rights, please contact us at privacy@callprox.com.

7. Third-Party Service Providers

We may engage trusted third-party service providers to perform functions and provide services on our behalf, such as payment processing, data analysis, and customer support. These providers have access to personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use, please see our Cookie Policy.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: